589 Terms and Conditions — Know before you play

By using the 589 (https://589.nz) website and its associated services, you are considered to have agreed to these Terms and Conditions. Accessing 589, opening an account, or using any of our services indicates that you have read and accepted these terms.

These Terms and Conditions form a legally binding agreement between 589 and all registered members of the platform. If you do not agree to these terms, please discontinue use of 589.

These Terms and Conditions may be updated from time to time. Continued use of 589 following any changes indicates your acceptance of the updated terms. We recommend checking this page regularly.

Opening an account with 589 requires accurate and truthful information. If an account is created using false or incorrect details, 589 reserves the right to close that account and forfeit the balance at any time.

• Each individual may register only one account.
• You must provide your correct name, date of birth, and contact details when registering.
• Keeping your account password confidential is entirely your responsibility.
• Operating multiple accounts from the same device or IP address is strictly prohibited.
• Operating an account on behalf of another person is not permitted.
• To update account information, please contact 589 Support.

589 is strictly for users aged 18 and above. Minors are not permitted to use 589 under any circumstances, and no exceptions are made regarding underage membership.

As part of the KYC (Know Your Customer) process, 589 may request identity documents, proof of address, and other verification materials at any time. Failure to provide the required documents may result in deposits being declined or withdrawals being placed on hold.

• A copy of your national ID card or passport may be required.
• KYC-verified members benefit from faster withdrawals.
• Providing false information during the age verification process is strictly prohibited.

Deposits and withdrawals on 589 can be made via mobile banking, bank transfer, and e-wallets. 589 only accepts transactions from an account registered in the member's own name.

• Minimum deposit: BDT 50 via mobile banking.
• Withdrawals are typically processed within 2 to 30 minutes.
• No platform fees on deposits.
• Deposits made through a third party may not be accepted.
• Money laundering and suspicious transactions are strictly prohibited.
• Withdrawals can only be made to a registered account.

Members must complete the KYC process before making a withdrawal. Additional verification may be required for large withdrawal amounts. 589 reserves the right to temporarily hold any suspicious transaction.

Before placing a bet on 589, you should read the specific rules for each market. Once a bet is confirmed, it generally cannot be cancelled, though exceptions may apply in certain cases.

• Please read the odds and terms carefully before placing a bet.
• If an event is cancelled, the stake for that bet will be refunded.
• Odds in live betting may change at any time.
• 589 may void bets placed at incorrect odds due to a technical error.
• Bets related to match fixing or corruption are strictly prohibited.
• Systematic arbitrage for the purpose of gaining a betting advantage is strictly prohibited.

Conditions for bet cancellation: 589 reserves the right to void a bet if an event is abandoned, if a result cannot be determined for a partial event, or if the outcome cannot be verified.

All 589 bonuses and promotional offers are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• The welcome bonus is available to new members only and is limited to one per account.
• To withdraw bonus funds, the specified wagering requirements must be met.
• Every bonus has an expiry date — bonuses not used within the valid period will be forfeited.
• If bonus abuse is suspected, 589 reserves the right to cancel the bonus.
• If a withdrawal is made before the bonus conditions are fulfilled, the bonus balance will be deducted.

589 is a fair and secure platform. The following activities are strictly prohibited and may result in permanent account closure:

• Using hacking, scripts, or bots to gain an unfair advantage.
• Attempting to fix matches or influence the outcome of any event.
• Collecting bonuses through multiple accounts.
• Intentionally exploiting platform vulnerabilities or bugs.
• Attempting to defraud or harm other members.
• Using 589 to support terrorism or any other illegal activity.

Eligibility for the 589 VIP Program depends on a member's betting activity. 589 reserves the right to modify VIP membership criteria at any time.

• VIP tier is determined by monthly betting volume.
• There are no additional fees to enjoy VIP benefits.
• VIP tier levels may be downgraded due to inactivity over a set period.
• The VIP cashback amount is based on the net losses incurred during that week.

589 takes the privacy of your personal information seriously. Your data is used solely to provide our services and to meet legal obligations.

• Your personal data is never sold to third parties.
• All data is secured with SSL encryption.
• Information may be disclosed to authorities when required by law.

For more information Privacy Policy Visit the page.

589 may suspend or permanently close an account for any of the following reasons, without prior notice:

• Violation of these Terms and Conditions.
• Detection of fraudulent or deceptive activity.
• Upon the member's own request (self-exclusion).
• Failure to provide KYC documentation.

Members may also request account closure at any time through 589 support. All valid balances will be returned before the account is closed; however, bonus balances will not be paid out.

589 is not liable for any financial losses incurred through use of the platform. Betting is an inherently risky activity, and you place bets entirely at your own risk.

• 589 is not liable for service disruptions caused by technical issues.
• 589 is not responsible for betting losses resulting from internet connectivity issues.
• 589 is not liable for issues arising from third-party software or services.

589 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or in-app notification.

Continued use of 589 after any changes have been made indicates your acceptance of the updated terms. We recommend visiting this page regularly.