Betting at 589 is meant to be fun — not a habit that controls you. We want you to play in a healthy, mindful way, and 589 is always here to support you.
If you feel your betting is getting out of control, contact support right away or temporarily close your account.
Before you join 589, keep one thing in mind: betting is a form of entertainment, not a guaranteed way to make money. Every bet carries risk. The thrill of winning is real, but so is the possibility of losing. Responsible gaming means playing within your means, with your family in mind, and for the right reasons.
At 589, responsible gaming is not just a rule — it is a core value. We want every member to stay happy, healthy, and financially secure. To support that, we have built a range of tools and assistance features.
Responsible gaming means following a few simple but important principles. These will help keep betting enjoyable for you and reduce the risk of developing a problem:
Never bet with money set aside for rent, food, or your children's education. Only use funds you can afford to lose without it affecting your day-to-day life.
Decide in advance how long you will spend betting each day. Set an alarm, and when it goes off, step away — do not stay on waiting for the next bet.
Resist the urge to place bigger bets to recover losses. It's the most dangerous habit and the leading cause of financial ruin.
Avoid betting when you're in a bad mood, under stress, or after drinking alcohol. Your judgment is impaired in these situations.
Is betting affecting your family relationships? Talk openly with your family and seek their advice.
If your answer to any of the questions below is "Yes", please contact support:
Placing repeated bets to try to win back lost money?
Are you lying to your family about your betting?
Are you betting with borrowed money or dipping into your savings?
Trying to stop betting but can't?
Are you skipping work or studies to bet?
Feeling restless or irritable when you can't place a bet?
If two or more answers are "Yes", contact the support team now. 589 is ready to help you.
Spending hours betting at the expense of work, family, or sleep.
Spending money meant for essential expenses on betting, or taking on debt to fund it.
Hiding your betting from family or lying about it.
Becoming excessively angry or distressed after a loss.
Trying to stop betting but finding yourself going back again and again.
Withdrawing from friends and family to bet alone.
These signs are early indicators of addiction. Getting help in time makes it possible to stay in control. Do not face it alone — reach out for support.
Decide in advance how much you will deposit daily, weekly, or monthly. Once your limit is set, you will not be able to deposit beyond that amount — keeping you protected.
Set a maximum time limit for each betting session. Once the time is up, the platform will automatically remind you and encourage you to take a break.
Need a short break from betting? Use the cooling-off option to temporarily suspend your account for anywhere between 1 day and 6 weeks.
If you need to step away from betting for an extended period, use self-exclusion. You can lock yourself out of the platform for anywhere between 6 months and 5 years.
Review your betting history, deposits, and withdrawals at any time. Stay aware of your own habits.
Reach out to 589's Bangla-speaking support team any time for responsible betting assistance. They're here to help without judgment.
589 does not allow minors to open an account under any circumstances. Age verification is mandatory, and immediate action is taken in any suspicious case.
589's automated system detects unusual betting patterns and alerts members directly whenever anything suspicious is identified.
Responsible betting resources and information are always available on the 589 platform. Keeping our members informed is one of our key priorities.
Talking to 589 about a gambling problem comes with no judgment. Supporting and standing by our members is what we are here for.
While self-exclusion is active, all marketing communications are automatically stopped. Your decision is respected.
Is someone in your family worried about your betting? They can also reach out to 589's support team. We take family concerns seriously.
If you feel you need to stop betting, use 589's self-exclusion system. The process is straightforward and takes effect immediately:
Contact the 589 support team via live chat and let them know you want to self-exclude.
6 months, 1 year, 2 years, or 5 years — choose however long you need.
Verify your identity to confirm the request.
Once confirmed, your account will be locked immediately. You will not be able to log in again until the set period has ended.
All promotional emails and marketing will be paused while self-exclusion is active. Any existing balance can still be withdrawn.
Setting a deposit limit is one of the most effective responsible betting tools available. It only takes a few minutes to activate:
Log in and go to the "Responsible Gaming" section in your account profile.
Choose daily, weekly, or monthly — whichever works best for you.
Set a realistic amount that stays within your financial means.
Reducing your limit takes effect right away. Increasing it requires a 24-hour waiting period — this is intentional, to keep you protected.
If you're still struggling to control your betting after setting limits, consider a cooling-off period or self-exclusion.
Join 589 and enjoy a safe betting experience with our full range of responsible gaming tools. Your protection is our responsibility.